Innovation
Innovation is an essential ingredient in Rehab Management’s success in the provision of exceptional services for our clients and is a core value. Our focus on innovation starts at the top with a dedicated Innovations team including specialist external consultants, actively led by our CEO Marcella Romero. Our concentrated effort on innovation has spanned over 10 years and has resulted in multiple awards since 2014.
From our services and programs, through to the valuable tools we offer our clients, innovation is at the forefront of everything we do. We even use it to improve our reporting capability. This is because we have, and continue to, work closely with our valued customers to truly understand their needs.
Our cutting-edge digital solutions deliver a continuum of care from preventative through to supporting individuals who have been injured, or are living with ill health or a disability. This ensures we can always provide assistance with proven results.
For those living in remote areas, our technology can also significantly improve the efficiency and convenience of our service by reducing travel time and providing greater accessibility to our consultants and allied health specialists.
Our Awards
2024
- ARPA VIC 2024 Excellence in Workplace Rehabilitation Awards - Innovation in Return to Work Award Finalist, Samantha Nicklen
2023
- ABA100® Business Innovation Winner – Australian Business Awards
- #7 Most Innovative Company Award – Health Company (Financial Review BOSS)
2022
- #10 Most Innovative Company Award – Health Company (Financial Review BOSS)
2021
- icare Industry Champions 2020 - Excellence & Innovation in Injury Management - Rehab Management
2020
- Arriba Group (including Rehab Management) ranked number 1 - AFR Boss Most Innovative Healthcare Company Award
2019
- Rehab Management were recipients of the ILC Economic Participation of People with Disabilities Grant through the National Disability Insurance Agency
- #8 Most Innovative Company Award – Health Company (Financial Review BOSS)
- Rehab Management was an iCare NSW CASE (Excellence & Innovation) Award Finalist
2017
- Rehab Management was an iCare NSW CASE (Innovation & Customer Excellence) Finalist Awards
2014
- Winner of the Comcare WHS Award for the Rehab Management RMReach program
Innovation
Rehab Management’s Innovative Programs and Tools
We are pleased to offer our clients a number of helpful, innovative tools to help improve recovery timeframes and smooth out the recovery and work journey for our valued customers.
Our tools are designed to reach clients in the most remote locations across Australia and ensure the best outcome for all parties involved.
Rehab Management’s State-of-the-art Platforms
We are pleased to offer our clients a number of helpful, innovative tools to help improve recovery timeframes and smooth out the recovery and work journey for our valued customers.
Our tools are designed to reach clients in the most remote locations across Australia and ensure the best outcome for all parties involved.
Rehab Management Difference
We aim to provide exceptional services for everyone we work with including individuals, employers and their employees.
People first approach
Evidence based services
Award winning innovative services
Passionate multi-disciplinary allied health professionals
Office locations across Australia
Data driven
Positive workplace culture
Strategic Partnerships
We work in partnership with a number of universities to provide academic analysis and oversight of our programs and screening tools to ensure we are always aligned to best practice and deliver evidence-based approaches to our services.
At Rehab Management we are also always seeking ways to innovate with partners who are creating interesting and impactful programs in the industry such as Amelio Health.
Amelio Health Pain Management Program
The Amelio Health Pain Management Program is an innovative, online integrated health coaching program that aims to support individuals with persistent pain. Developed by the Amelio Health team and delivered by the Rehab Management specialist allied health staff, this 8-week evidence-based pain management education and coaching program involves weekly lessons in a mobile-friendly format with clinician support and round the clock virtual access to a team of Amelio Health coaches.
On completion of the program, participants can expect improved outcome measures on pain self-efficacy, a new perspective on their beliefs about their pain, and ultimately an enhanced quality of life.
Customer Experience
Continuous improvement and exceeding the expectations of our customers is a number one priority for the Rehab Management team. We aim to achieve this by regularly emailing and telephone surveying our customers and ensuring we are always looking for areas to improve. We listen and we take action. We follow a robust process to ensure customer experience is central to our service delivery and capture a range of customer engagement metrics at multiple levels of the business.
Have further questions on our programs or platforms?