Account Manager – VIC Workers Compensation

This is a pivotal account management role suited to a experienced and proven workers compensation professional

About us

At Rehab Management people are at the centre of our business.
Rehab Management is privately owned and established for over 20 years – and we’re passionate about staying that way as we head into an exciting and progressive future. We are an agile workforce with a strong focus on innovation & technology. 

We’re committed to helping people return to work and gain independence but, to achieve that, we need Talented and dedicated professionals like you.

The role

Reporting to the State Manager, the Account Manager – Workers Compensation is responsible for a combination of customer relationship management, new business, quality management, coaching and mentoring consultants, and company-wide strategic business planning and forecasting activities.

Managing an established workers comp customer portfolio, you will bring a broad network and outlook with the expertise to see opportunities, gain access, evaluate value and acquire new accounts.

The Account Manager will support our team to ensure service delivery meets KPIs including (but not limited to): customer SLAs, customer relationship outcomes, ensuring RTW performance is above the WorkSafe benchmarks, quality assurance, compliance with internal policies and procedures and service delivery outcomes.

Perks and Culture  

  • Investment in your career development with a defined succession plan
  • Comprehensive induction and on-boarding, completely tailored to you
  • Fully funded events inc. team building exercises and celebratory occasions
  • Phone, laptop, and web-connectivity / cloud platform for work flexibility
  • Tailored flexible working arrangements and a focus on work/life balance
  • Annual external professional development allowance and monthly internal training available
  • Innovative leave benefits – Recreation leave, volunteer leave, and ADF reservist leave

About you

  • Minimum of 3 years’ experience and exposure to the VIC Workers Compensation framework
  • Tertiary qualifications in Allied Health (Occupational Therapy, Physiotherapy, Exercise Physiology, Rehabilitation Counselling or Psychology) is highly regarded
  • Project management skills
  • Strategic and National experience and mindset (cross border referrals and tenders)
  • Excellent written and verbal communication skills
  • Experience in client relations, operational, account and project management
  • Excellent management and organisational skills
  • Demonstrated experience in account growth, acquiring new and managing existing business
  • Strategic planning and execution
  • Exceptional influencing, negotiation and presentation skills
  • Strong understanding of tendering for business & contract implementation

If you are the right person for this role, please hit the apply button. We look forward to hearing from you!

For more information please contact Randall on 0438 781 879

Rehab Management is committed to the principles of Equal Employment Opportunity

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