Behind the scenes, our dedicated leadership team supports our frontline to listen to you and provide an approachable, respectful and collaborative experience.

Skills, expertise and compassion


Marcella Romero

Founder & Managing Director

Marcella is an award-winning founder and managing director with over 20 years’ experience working within workplace rehabilitation and disability services. With a background in occupational therapy and health sciences, Marcella is a values-based, people-oriented leader with extensive experience delivering innovative programs and outcomes across multiple industries, communities and insurance frameworks Australia-wide. Marcella’s strong relationships across government and community-based organisations and focus on corporate social responsibility has led to her being an industry recognised executive.

Craig Hartman

Director & Advisory Board Member

Craig is a seasoned business leader, director and group advisory board member. With over 18 years’ experience in workplace rehabilitation, disability, employment services and work health, safety & wellbeing, Craig has extensive knowledge across strategic business growth, risk management, talent management and innovation. With a key role in diligence practices and strategic advice for planning, finance, growth and innovation, Craig focuses on helping people to live their best lives. He collaborates with senior leaders to foster an organisation with a social, diverse and community-driven approach.

Craig Hartman – AimBig Employment
Serhat Oguz – AimBig Employment

Serhat Oguz

Chief Operating Officer

Serhat has a proven track record across professional services industries. With over 20 years’ executive experience, Serhat has overseen operational excellence across several industries, including IT, workplace rehabilitation and disability services. As our group COO, Serhat has extensive financial, IT, operational and commercial management experience and invokes a culture of positive customer experience.

Glenn Meekin

Chief Financial Officer

A CFO of the year Finalist with over 20 years’ industry experience, Glenn oversees Rehab Management’s financial services team, ensuring a streamlined approach to financial and corporate affairs for internal and external clients. Glenn’s highly focused, energetic style is characterised by in-depth allied and corporate health knowledge and strong leadership skills to inspire his team and continually drive the business’ financial success.

Serhat Oguz – AimBig Employment
Craig Hartman – AimBig Employment

Sam Smith

General Manager

As Rehab Management’s General Manager, Sam oversees multiple organisation divisions, supporting the executive team in driving our strategic vision and client-focused operations. Sam applies a holistic approach to business management, staff training, recruitment and induction.

His duties include overseeing our organisation’s operations nation-wide, managing service delivery quality and growth, and promoting our strong internal culture.

James Foot

Chief Technology Officer

James is an experienced information technology professional with over 20 years’ experience, over ten of these in senior leadership roles. He has worked in the government, corporate and not-for-profit sectors and in a wide range of industries including communications, broadcast, aged care, disability, community services and healthcare. During his career, James has led significant business transformation projects, managing the integration of all aspects of information technology for major mergers and acquisitions. When developing and implementing IT strategies, James ensures that they are in alignment with the overall strategy and goals of the business. He is a great believer in enhancing customer satisfaction through customer-centric design.

Craig Hartman – AimBig Employment
Craig Hartman – AimBig Employment

Louise Genge

Chief Marketing Officer

Louise is an experienced marketer with a deep customer-centric approach, with over 20 years’ experience in services marketing. She started her life in advertising working across blue-chip clients. Moving client-side, she has held senior marketing roles at BPAY, BT Financial Group, Austrade and the Benevolent Society. She is a passionate believer in the power of brand to shape the destiny of companies.

Nicole Caltagirone

Head of People, Culture and Talent

Nicole Caltagirone is a results-oriented, performance-driven leader with over 11 years’ experience in Human Resource Management. With a strong background in culture transformation in fast-paced organisations, Nicole strives to continuously cultivate and maintain an engaged and capable workforce while recognising the need to personalise the employee experience. A creative thinker, Nicole finds ways to implement innovative human resources initiatives to effectively balance the needs of employees with the goals of the organisation, resulting in happy employees and a boost in organisational growth and profits. A strategic business partner, she provides the guidance and expertise required to support and deliver organisational change while championing corporate values, vision and mission of the leadership team.

Craig Hartman – AimBig Employment
Craig Hartman – AimBig Employment

Christina Abufhele

Head of Quality Assurance

Christina has 18 years’ national health industry experience, having held various managerial roles that include quality assurance and program implementation. Christina is a senior leader focused on high-quality outcomes, innovative services and improved stakeholder engagement.

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