New South Wales - Workers' Compensation

For 23 years, Rehab Management has been a high-performance provider of Return to Work (RTW) rehabilitation services via our NSW team of consultants across 18 offices in regional and metro locations. 

We are a SIRA (State Insurance Regulatory Authority) accredited Workplace Rehabilitation provider and are actively involved in special interest groups within the Authority.

Working with iCare, self-insurers and specialised insurers, we provide people centric outcome-driven Return to Work (RTW) rehabilitation services. Our results are excellent: 89%* RTW statistics (same employer) and 58%* (new employer) with an NPS score of 56.5**

We continuously innovate our services, and actively pilot programs focused on well-being, mental health and sustainable health outcomes for those we work with.

*12 month rolling as at Dec 2020

**12 month rolling as at Dec 2020. An NPS score of 50 and above is classified as excellent, and 70 or higher as world class.

Are you an individual that has been referred to us?

Our approach is always to work with you and understand your individual needs.

Our Services and Assessments

The road to recovery following an accident at work is not always a smooth one. At Rehab Management, we have a range of solutions provided by our team of consultants based in NSW that provide assistance to employees looking to return to work.

We will appoint one of our experienced rehabilitation consultants to assist an injured worker and their extended support team (which may include treatment providers, doctors, employer and insurer).

Our consultant will conduct targeted assessments to create a plan and set goals for the individual looking to return to work. These may include one or more of the following:

  • Initial needs
  • Early intervention
  • Functional capacity
  • Ergonomic
  • Job task analysis
  • Vocational
  • Activities of Daily Living (ADL)

We also offer individual services and comprehensive programs to assist the individual in finding new employment where appropriate. This might include job search skills training, developing networks with employers, and can include recommendations to potential employers.

Understanding how claims schemes are run in each state is mandatory to our business’s success and our team of consultants based in NSW have a comprehensive knowledge of SIRA, iCare and Self Insurers’ requirements.

We offer a similar service in other states and territories. If you are based outside NSW, click here.

“I have been a client of Rehab Management (Newcastle) for some time now and have always found both my Rehab Counsellor and Job Coach to be understanding, knowledgeable, professional, and caring. By being an extra listening ear at GP appointments, giving me interviewing and job seeking tips and tricks, liaising with the insurer on my behalf, and encouraging my progress, Rehab Management have made a difficult situation easier. It really has been great knowing that I don’t have to make the recovery and return to work journey alone.”

Injured Worker (NSW)

“My Rehab Management consultant supported me through my injury recovery to reach my best capacity. After 40 years of service in my job, I desperately wanted to get back to work and she helped me to initially get back to work and increase my capacity, and then to manage my immense frustrations and disappointment when we could no longer achieve this goal by listening, being attuned to my stress and providing a completely transparent approach to my rehabilitation. She recognised my emotional recovery was pivotal in supporting my physical injury recovery, which made the journey possible. I trusted her, and so did my treating providers and GP, which meant we could work towards the best possible outcome for everyone.”

Injured Worker (NSW)

“I recently had the pleasure of working with a Rehab Management consultant with regards to a workers compensation claim. I would like to inform you of what an outstanding job he did in handling our matter. His professionalism and work ethic and communication with our company was outstanding during the matter. I hope you are aware of what an outstanding employee you have on your team.”

Employer (NSW)

Rehab Management Difference

We aim to provide exceptional services for everyone we work with including agencies and workers.

People first approach

Experience in managing complex cases

Office locations across NSW including regional and rural

Positive workplace culture

Evidence based services

Passionate multi-disciplinary allied health professionals

Award winning innovative services

Our Innovative Programs

We have a number of innovative award-winning services and programs that support insurers, schemes and individuals; designed to provide easy access, reduce recovery time frames, or identify potential mental health issues early. These include RMReach, MyDirection, StepUpToday, CheckInToday and our bespoke digital wellness platform PeopleCompass.

Rehab Management partners with a number of universities in the development of programs ensuring each one incorporates the latest evidence-based practices to ensure that best practice service delivery is maintained at all times.