Queensland - Workers' Compensation

Since 2009, Rehab Management is proud to be an authorised provider of Return to Work (RTW) rehabilitation services to WorkCover Queensland.  Our local team of consultants work across 25 offices in both regional and metro locations.

As a provider of evidence-based, outcome-orientated RTW services, we partner with WorkCover Queensland to ensure that the recovery pathway for an injured worker is a seamless and efficient one. Our strong local track record (92% same employer RTW and 80% new employer RTW*) has been built by taking a person-centric approach to our services. With an NPS score of 54.2**, our local Queensland team is considered excellent in terms of its service delivery.

In Queensland, we specialise in the following industries: Construction, Industrial, Corporate, Transport and Logistics, Defence and ex-Defence, Farming, Aviation, Hospitality and Accommodation, State Government Departments, Education, Health Services, Nursing, Retail and Labour Hire. 

*12 month rolling as at Dec 2020

**12 month rolling as at Sept 2021. An NPS score of 50 and above is classified as excellent, and 70 or higher as world class.

Are you an individual that has been referred to us?

Our approach is always to work with you and understand your individual needs.

Our Services and Assessments

The road to recovery following an accident at work is not always a smooth one. At Rehab Management, we have a range of solutions provided by our team of consultants based in Queensland that provide assistance to employees looking to return to work.

We will appoint one of our experienced rehabilitation consultants to assist an injured worker and their extended support team (which may include treatment providers, doctors, employer and insurer).

Our consultant will conduct targeted assessments to create a plan and set goals for the individual looking to return to work. These may include one or more of the following:

  • Initial needs
  • Early intervention
  • Functional capacity
  • Ergonomic
  • Job task analysis
  • Vocational
  • Activities of Daily Living (ADL)

We also offer individual services and comprehensive programs to assist the individual in finding new employment where appropriate. This might include job search skills training, developing networks with employers, and can include recommendations to potential employers. As recently as 2020, we partnered with WorkCover QLD and a local employer to develop an Early Intervention initiative, focused on ensuring that potential issues are detected early.

Understanding how claims schemes are run in each state is mandatory to our business’s success and our team of consultants based in Queensland have a comprehensive knowledge of the WorkCover requirements.

We offer a similar service in other states and territories. If you are based outside QLD, click here.

“Rehab Management consultants have always been extremely supportive, knowledgeable and reliable.”

Employer (QLD)

“The Rehab Consultant was fantastic! They discussed many options and also what factors can be considered to contribute. I was very satisfied with the level of genuine service I received”

Injured Worker (QLD)

“10/10 – Timeliness and professionalism. The products recommended to me have attributed towards my recovery.”

Injured Worker (QLD)

Rehab Management Difference

We aim to provide exceptional services for everyone we work with including agencies and workers.

People first approach

Experience in managing complex cases

Office locations across Queensland including regional and rural

Positive workplace culture

Evidence based services

Passionate multi-disciplinary allied health professionals

Award winning innovative services

Our Innovative Programs

We have a number of innovative award-winning services and programs that support insurers, schemes and individuals; designed to provide easy access, reduce recovery time frames, or identify potential mental health issues early. These include RMReach, MyDirection, StepUpToday, CheckInToday and our bespoke digital wellness platform PeopleCompass.

Rehab Management partners with a number of universities in the development of programs ensuring each one incorporates the latest evidence-based practices to ensure that best practice service delivery is maintained at all times.