Comcare

Comcare

Rehab Management is proud to be a national Comcare-accredited Workplace Rehabilitation Provider. Ranked as one of Comcare’s top six providers nationally, Rehab Management has had a 100% contract renewal rate over the last 10 years.

With over 20 years of expertise providing occupational rehabilitation services to over 150 Commonwealth agencies and partnerships with over 80 premium paying agencies and self-insured customers covering office-based APS, logistics, manufacturing, travel, security, education, and health - our dedicated team of Comcare specialists strive to provide excellent results in supporting employees wherever they are in Australia.

Our Results

It is our mission to ensure that self-insurers and Australian Public Service (APS) staff receive the best assistance when it comes to injury prevention, early intervention, return-to-work services and more.

We have an exceptionally strong track record of results across multiple departments:

  • 12-month Same Employer (SE) RTW Rate* for our Comcare Agencies of 92% (Comcare average is 60%)
  • A preferred provider to the ACT Government with 12-month SE RTW* results 97% (Comcare average is 60%), Redeployment 75%* and return to work durability 100%*
  • 12-month Comcare Delegate NPS is 54 **

*12 month rolling as at Oct 2021
**An NPS score of 50 and above is classified as excellent, and 70 or higher as world class.

Keep reading to find out how we can help.

Are you an individual that has been referred to us?

Our approach is always to work with you and understand your individual needs.

Occupational Rehabilitation and Associated Medical Services (ORAMS)

Since November 2016, Rehab Management has been included as a provider on the Occupational Rehabilitation and Medical Services (ORAMS) Panel and have a strong market share of over 30% ORAMS referrals, being one of only 18 approved providers.

This means we provide early intervention and rehabilitation services nationally to over 36 Government departments utilising the Panel’s services.

Our Approach To Rehabilitation

Rehab Management is a people-first company, so we will always ensure the best outcome for you and your employees. Under the Comcare scheme, we can assist an individual following either an injury, or with an existing health condition, whether it is linked to their place of work or not.

Our program typically adheres to the following steps:

  • An initial rehabilitation assessment
  • Identification of biopsychosocial barriers and the appropriate supports, workplace and/or modifications where appropriate to minimise their impact on a successful recovery and return to work
  • Design and implement a tailored stay-at-work or Return to Work (RTW) plan in collaboration with valuable stakeholders such as the Manager and Nominated Treating Team

The types of services and assessments we offer include:

  • Compensable Initial Needs Assessments
  • Compensable Rehabilitation Programs
  • Early Intervention and Non-Compensable Initial Needs Assessments
  • Early Intervention and Non-Compensable rehabilitation programs
  • RTW services
  • Vocational assessments
  • New employer assessments
  • ADL assessments
  • Functional assessments
  • Ergonomic assessments
  • Ergonomic Training
  • Mental Health Awareness Training

Rehab Management Difference

We aim to provide exceptional services for all we work with - including agencies and their employees.

People first approach

Office locations across Australia including regional and rural

Evidence based services with regular review points

Award winning innovative services

Demonstrated experience in the Comcare framework

Positive workplace culture

Passionate multi-disciplinary allied health professionals

“My rehab provider was amazing and really cared about me. I felt very supported by her and always followed up on what she said she would do. She always tried to get things done but not always co-operated by my employer. She always kept in contact with me and attended all my GP appointments with me. She treated me as a person not a number. I would highly recommend her.”

Injured Employee

“My Rehab Management consultant really listens. He worked with me to achieve what I needed. I felt consulted and listened to. My overall pain at work has been reduced as a result. Thank you.”

Injured Employee

“I have been very fortunate in having a Rehab Management consultant assist me. She has provided me with excellent support throughout the last few months. Once again my Rehab Management consultant and this program has played a major role in my well-being even though I have not yet got to finalise my return to work.”

Injured Employee

Our Innovative Programs

We have a number of innovative award-winning services and programs that support Commonwealth Agencies and their employees. Designed to provide easy access, reduce recovery time frames, or identify potential mental health issues early. These include RMReach, MyDirection, StepUpToday, CheckInToday and our bespoke digital wellness platform PeopleCompass.

Rehab Management partners with a number of universities in the development of programs ensuring each one incorporates the latest evidence-based practices to ensure that best practice service delivery is maintained at all times.