Transition Forward

Who is it for?

This program is ideal for:

• Employees self-referring following redundancy or restructure, when offered by their employer as a value add.
• Employers referring employees who require support transitioning into new roles due to redundancy, restructure, or impacts of injury/illness.

What it involves:

• Assessment and Evaluation: Begins with assessing the individual’s skills, strengths, interests, and values to identify potential career paths aligned with their goals.
• Vocational Counselling: Professional counsellors provide guidance and support, helping individuals explore career options, set realistic goals, and develop action plans.
• Resume Writing and Interview Preparation: Includes assistance with resume writing, cover letter development, and interview preparation, updating resumes, and coaching on interview techniques.
• Skills Development: Offers opportunities for skills development or retraining through workshops, training programs, or online courses to enhance or acquire new skills.
• Networking: Provides networking opportunities through online platforms, events, or seminars to connect with professionals in target industries.
• Job Search Support: Involves identifying job openings, accessing job boards and online resources, and learning effective job search strategies such as networking and utilising social media.
• Psychosocial Support: Offers encouragement and support to cope with feelings of uncertainty, fear, or self-doubt during the transition process.

What to Expect:

• Ongoing Support: Follow-up sessions to monitor progress and provide ongoing support.
• Evaluation: Ensures the effectiveness of the transition process and successful adaptation to the new career path.

When You Might Need This Service:

• Post-Redundancy or Restructure: Employees facing redundancy or restructure.
• Support for Injured Workers: Employers or insurers needing to assist injured workers transitioning to new roles.
• Non-Compensable Conditions: Supporting employees experiencing difficulties due to non-compensable conditions.
• Retirement Transition: Supporting individuals transitioning to retirement.

Benefits:

• Increased Confidence: Empowers individuals to approach career changes with self-assurance.
• Enhanced Employability: Improves job readiness through targeted support and training.
• Reduced Lost Time: Minimises work absence and presenteeism.
• Long-Term Success: Promotes employment sustainability and reduces the risk of secondary injury.
• Emotional Support: Provides psychosocial support to help individuals cope with the emotional aspects of career transition.
• Employer Goodwill: Demonstrates employer support for employees through redundancy, restructure, or retirement transitions.

Click here to read and download the Career Transition Services Flyer

Who is it for?

This service is ideal for:

• Clients where the return to work goal is to obtain employment with a new employer, needing return to-work planning for physical or psychological injutiries, whether compensation or non compensation.

What it involves:

• Vocational Assessment Including:
  • Initial interview: A qualified consultant conducts an initial interview with the worker to understand the injury and work requirements.
  • Understanding the injury/illness: Assessing the person’s injury or illness to align vocational goals with their functional capacity
  • Identification of suitable employment options: Identifying employment options that align with the person’s functional capacity, transferrable employment skills, prior earnings, and the labour market.
• Job readiness and employment preparation: Preparing the client for new employment through job readiness training and employment preparation activities
• Medical management support: Supporting the medical management of conditions to help the client reach optimal function post-injury and illness
• Employment canvassing: Actively canvassing for suitable employment opportunities and providing support to secure sustainable employment.
• Biopsychosocial approach: Adopting a biopsychosocial approach to support the client, identify barriers to employment, and leverage the client’s strengths to ensure the fastest pathway to employment
• Work-trials and work hardening programs: Implementing work-trials and work hardening programs with a new employer to support the injured person’s recovery. In some instances allow an employer to trial a client prior to making an employment offer.
• Incentives: Utilising employment incentives for the new employer or the client, where jurisdictionally appropriate.

What to Expect:

•  Detailed Vocational Assessment: Comprehensive vocational assessment to identify vocational goals and develop a returnto-work plan for endorsement from the clients treating health professionals.
• Safe and durable recommendations: Ensuring recommendations are safe, durable, and informed.
• Quick turnaround: Timely and detailed reporting to facilitate swift return-to-work planning.
• Engagement with treating health professionals: Collaborating with treating health professionals to support and guide the return-to-work process and any necessary upgrades.

When You Might Need This Service:

• When the client is unable to return to their original employer or role.
•  When the client requires a temporary employment opportunity to build functional capacity required to return to employment

Benefits:

• Holistic approach: Addresses both physical, psychological and social aspects of recovery
• Informed medical discussions: Provides task information for discussions with doctors and specialists
• Cost benefit to insurers: Earlier return to work reduces wage benefits and ensures the client receives appropriate, evidence-based treatment, reducing treatment costs.
• Support for the injured person: Ensures the injured person feels supported throughout the process, reducing anxiety and allowing them to focus on recovery
• Cost benefit to employers: Reduces time off work, leading to better productivity and less impact on the team

Click here to read and download theReturn to Work (RTW) Services – New Employer Flyer

Who is it for?

This service is ideal for:

• Insurers who are wanting to confirm an individual’s income potential following an injury or illness.

What it involves:

• Comprehensive Evaluation: Includes educational background, qualifications, work experience, skills, abilities, and physical and mental health status.
• Labour Market Analysis: Examines current labour market conditions and available job opportunities.
• Earning Projections: Provides projections of the individual’s potential earning capacity.
• Workplace Accommodations: Identifies future rehabilitation needs and possible accommodations.
• Detailed Reporting: Delivers a thorough report with recommendations and supporting documentation.

What to Expect:

• Thorough Assessment: Evaluates education, work experience, skills, health status, and labour market conditions.
• Objective Analysis: Provides an impartial evaluation of the individual’s earning potential.
• Clear Documentation: Includes detailed recommendations and expert supporting information.

When You Might Need This Service:

• Earnings Potential Requirements: If the insurer discusses a requirement for earnings potential, often related to life insurance files.
• Stagnant Claims: When long-term claims show little progress in recovery or engagement in return to work.

Benefits:

• Objective Assessment: Offers a fair evaluation of earning capacity.
• Legal Evidence: Provides evidence for legal proceedings to determine appropriate compensation.
• Guidance for Compensation: Helps in the determination of compensation amounts.
• Rehabilitation Planning: Aids in planning for future rehabilitation needs.
• Return to Work Planning: Assists in developing return-to-work strategies.
• Vocational Needs Assessment: Identifies vocational needs and supports career transition or retraining efforts.
• Goal Setting Support: Helps individuals set realistic career goals.

Click here to read and download the Career Transition Services Flyer

Who is it for?

This service is ideal for:

• Employers and insurers seeking to identify suitable job positions for injured employees who may not be able to return to their pre-injury role.
• Rehabilitation consultants assisting injured workers in their return-to-work (RTW) process.

What it involves:

• Employer Contacts: Engaging with three employer contacts per identified vocational option to gather real-world information on role requirements, functional capacities, potential earnings, role availability, and requisite skills for success.
• Assessment: Evaluating the gathered information against the injured employee’s skills and capacity to determine their current or future suitability for the role.

What to Expect:

• Individualised Assessments: Each LMA is completed individually for the client, with potential employer contacts handled confidentially.
• Current Market Data: Utilises the latest labour market data to align RTW strategies with current job market trends, considering rapid changes due to technological advancements or unforeseen events like global health crises.
• Location-Specific Insights: Takes into account the employee’s location, noting that regional roles may be less available.

When You Might Need This Service:

• Unsuitable RTW Goals: If the RTW goal of Same Role/Same Employer may no longer be suitable.
• Regular Updates: If an LMA has not been completed in 6 months.
• Changed Capacity: If the injured employee has the RTW goal of New Role/New Employer and their capacity has changed, impacting the LMA results.

Benefits:

• Skill Gap Recognition: Identifies skill gaps between the open labour market and the injured worker.
• Informed RTW Strategies: Provides current labour market data crucial for aligning RTW strategies with job market trends.
• Proactive Planning: Helps in planning and decision-making for successful and sustainable return-to-work outcomes.

Customer Expectations:

• Confidential Process: Ensures confidentiality when contacting potential employers.
• Comprehensive Reporting: Provides detailed and current information relevant to the injured employee’s situation.
• Location Considerations: Addresses the impact of the employee’s location on job availability.

Click here to read and download the Career Transition Services Flyer

Who is it for?

This service is ideal for:

• Members who would benefit from a short, tailored, and structured program to assist them in job seeking.

What it involves:

• 6-to-8 Week Program: A structured program over 6 to 8 weeks that includes modules to improve confidence and readiness to secure new employment.
• Comprehensive Job Seeking Support: Modules cover job seeking processes, understanding the job market, and interview skills.
• Empowerment and Tools: Provides members with the tools and confidence needed to independently secure new employment.

What to Expect:

• Structured and Timely Service: A set period of 6 to 8 weeks, offering a focused and efficient approach to job seeking.
• Skill Development: Comprehensive support to develop job-seeking skills, understanding the job market, and enhancing interview techniques.
• Confidence Building: Empowering members to feel confident and capable in their job-seeking journey.

When You Might Need This Service:

• Standalone Service: RMUpskill is typically referred as a standalone service for members needing job-seeking support.
• Member Support: When members need a structured program to enhance their job-seeking skills and confidence.

Benefits:

• Increased Confidence: Improves members’ confidence in securing new employment.
• Job Seeking Skills: Provides a thorough understanding of job-seeking processes, the job market, and interview skills.
• Independence: Equips members with the necessary tools to independently secure new employment.
• Targeted Support: Offers targeted support to increase members’ abilities to secure employment within a set timeframe.
• Enhanced Employability: Enhances members’ employability through structured and practical job-seeking training.

Click here to read and download the RMUpskill Flyer

Who is it for?

This service is ideal for:

• Clients with a capacity to work who are job detached from their employer.
• Clients unlikely or unable to return to their pre-injury role.
• Clients with minimal or no capacity, as a starting point for discussions about new employment options.

What it involves:

• Injury and Employment History: Discussing the client’s injury history and current capacity for employment.
• Review of Qualifications: Reviewing the client’s employment history and qualifications.
• Vocational Goals: Discussing the client’s preferred vocational goals.
• Job Seeking Abilities: Assessing the client’s job-seeking abilities.
• Vocational Options: Identifying potentially suitable vocational options based on the assessment.

What to Expect:

• Comprehensive Assessment: A thorough evaluation of the client’s employment history, skills, and qualifications.
• Personalised Vocational Goals: Tailored discussions to align with the client’s preferred vocational goals and job interests.
• Identifying Opportunities: Clear identification of suitable vocational options and potential retraining opportunities.

When You Might Need This Service:

• Inability to Return to Pre-Injury Employment: When a client is unable to return to their pre-injury employment.
• Medical Recommendations: If medical recommendations indicate that the client is unlikely to return to their pre-injury vocation.
• Starting Vocational Discussions: For clients with minimal or no capacity, to start discussions about new employment options.

Benefits:

• Vocational Pathways: Identifies suitable vocational pathways for the client, increasing their motivation to consider new employment.
• Retraining Options: Highlights potential retraining options to help the client gain new skills.
• Informed Decisions: Assists the client in making informed decisions about their vocational future.
• Motivation and Engagement: Increases client motivation and engagement by identifying realistic and achievable employment goals.

Click here to read and download the Transferrable Skills Assessment Flyer

Who is it for?

This service is ideal for:

• Clients with capacity for work who are unable to return to their previous employer.
• Clients deemed unable to return to their pre-injury role and requiring redeployment into a new role.

What it involves:

• Professional Assessment: Conducted by a Rehabilitation Counsellor or Psychologist, the assessment involves discussing the client’s injury history, return to work history, occupational interests, previous employment, training, and transferable skills.
• Job Seeking Abilities: Identification of the client’s current job-seeking abilities and skills.
• Labour Market Analysis: Assessment of open labour market job opportunities, pay rates, available hours, and skill and training requirements.
• Vocational Recommendations: Confirmation of vocational recommendations and best-fit vocational options for the individual.
• Medical Approval: Approval from the treating doctor to ensure identified options are medically and functionally suitable.

What to Expect:

• Comprehensive Evaluation: A thorough evaluation of the client’s skills, interests, and labour market opportunities.
• Personalised Vocational Goals: Tailored vocational recommendations based on the client’s abilities and interests.
• Stakeholder Collaboration: Vocational options are discussed with the insurer and approved by the treating doctor before finalising the report.
• Client Agreement: Ensuring the client understands and agrees with the recommendations.

When You Might Need This Service:

• Inability to Return to Pre-Injury Role: When a client is deemed unable to return to their pre-injury role.
• Employment Termination: If a client’s employment is terminated or duties are no longer being offered.
• Insurer Request: If an insurer has requested a vocational assessment.

Benefits:

• Future Career Paths: Identifies suitable career paths for clients unable to return to their pre-injury employer or role.
• Enhanced RTW Outcomes: Enhances return-to-work outcomes and reduces work-loss through prompt, tailored pathways.
• Retraining Potential: Identifies potential retraining opportunities if suitable.
• Motivational Support: Provides motivational interviewing and adjustment to injury counselling to encourage clients to seek and research future employment and identify new career pathways.

Click here to read and download the Vocational Assessment Flyer

Who is it for?

This service is ideal for:

• Injured Workers: Those receiving or entitled to weekly payments under the Workers Compensation Act 1987 with the capacity to work but unable to return to their pre-injury employer.
• Host Employers: Employers with no workers’ compensation liability for the injured worker and a current workers’ compensation policy or self-insurer license.

What it involves:

• Sourcing host employers and conducting workplace assessments.
• Completing necessary documentation and obtaining insurer approval.
• Managing all aspects of the work trial and maintaining regular contact with stakeholders.
• The worker receives training, supervision, and feedback from the host employer.
• Rehab Management oversees the trial, ensuring smooth operation and addressing issues.
• Travel and essential equipment costs are covered by the insurer or SIRA.
• The worker continues to receive weekly payments from the insurer.

After the Work Trial:

• The worker may be considered for vacancies with the host employer.
• If hired, the host employer may receive incentives under the JobCover placement program, including financial incentives and workers’ compensation premium exemptions.

Benefits:

• Improved Capacity: Enhances the worker’s ability to return to their pre-injury job or develop new skills for a different role.
• Skill Development: Provides on-the-job training and experience.
• Employer Assurance: Host employers face no liability for the worker’s injuries and minimal disruption to operations.

When You Might Need This Service:

• Return-to-Work Challenges: When returning the worker to their pre-injury workplace is difficult.
• Job Detachment: When the worker is detached from their job or unable to return to their pre-injury role.
• Medical Demonstration: When the GP requires a demonstration of the worker’s capacity in a work setting.

Click here to read and download the Work Trial Flyer