Act Early

Taking a proactive approach to workplace wellness, training and assessments can assist your organisation to reduce risk and foster a culture of health and safety. Acting early, supporting staff assists in increased productivity, reduced absenteeism aiding in business sustainability. 

 ‘Act Early’ – protect employees 

Act Early Services

Corporate Wellness Programs

Corporate Wellness Programs offer a variety of training options suitable for both employees and managers. Topics include mental wellbeing, leadership and management skills, risk assessment, and mental illness knowledge. Tailored training can be developed in collaboration with an organization, customized to their specific industry and unique needs, using real-life or hypothetical examples relevant to the company.

Who is it for?

These programs are designed for employers who aim to improve their workforce’s wellbeing and skills.

What it involves:
  • Flexible Training Options: Standard or tailored training sessions on topics chosen by the employer.
  • Duration: Training sessions typically last 1-1.5 hours, with additional time for questions and answers, or can be adjusted based on the topic or employer’s request.
What to Expect:
  • Co-Branding and Materials: Training can be co-branded with the company, and marketing posters, PDF versions of the PowerPoint slides, and certificates of attendance are provided upon request.
  • Skill Building: Enhances knowledge, skills, and psychoeducation for staff.
  • Employee Satisfaction: Improves staff skills in specific areas (e.g., working with challenging clients) and can increase employee satisfaction, retention, and reduce absenteeism or presenteeism through topics like “Burnout and Compassion Fatigue” or “Leadership and Management: Characteristics of an Effective Manager and Management Styles.”
  • Professional Development: Can be used as professional development, especially for employees with accreditation or registration that requires a certain number of professional development hours annually.
When You Might Need This Service:
  • Identified Needs: When a particular theme or area of need is identified.
  • Common Issues: Claims with similar injury causes or burnout/stress in the workplace.
  • Interpersonal Issues: Claims due to interpersonal issues, suggesting a need for leadership upskilling to manage staff effectively.
Benefits:
  • Professional Facilitation: Conducted by knowledgeable and professional facilitators.
  • Smooth Operation: Organised and smooth running of the pre-training setup and actual training session.
  • Customisation: Training tailored to meet the specific needs of the organisation.
  • Up-to-Date Content: Provides current and valid training content.

Click here to read and download the Corporate Wellness Programs Flyer

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Employee Assistance Program (EAP)

The Employee Assistance Program (EAP) is a short-term, one-on-one, appointment-based counseling service for employees, set up and paid for by the employer. The issues addressed do not need to be work-related. It is a voluntary and completely confidential service that employees can self-refer to.

Who is it for?

This service is ideal for:

  • Employers who want to support their employees through stressors and challenges.
  • Employers in high-stress industries (e.g., long hours, high levels of client interaction, complaints handling).
  • Organisations with high levels of psychological injury.
What it involves:
  • Setting Up EAP: Establishing the EAP service for the organisation.
  • Employee Access: When an employee calls the EAP service line, they undergo a triage phone call to understand their issues, explain the EAP process, and book an appointment.
  • Counselling Sessions: Employees receive 3 weekly or fortnightly one-on-one sessions, with the possibility of requesting additional sessions confidentially if needed.
  • Support Services: Provides psychoeducation, skill building, and symptom management, and assists in obtaining a Mental Health Care Plan from a GP for ongoing support with a community psychologist.
What to Expect:
  • Confidentiality: Complete confidentiality with employers not knowing which employees access the service.
  • Timely Response: A quick and smooth response to referrals, with the first session offered within 5 days of referral.
  • Experienced Clinicians: Access to suitably experienced clinicians.
  • Reporting: Employers receive reports on overarching trends and usage rates to understand internal stressors and address them.
When You Might Need This Service:
  • High Reported Stress Levels: Identified during claim triage, phone calls, or workplace meetings if the employer reports high numbers of psychological claims or operates in a high-risk industry.
  • Non-Comp-Related Issues: When employees experience non-comp-related stressors such as high workloads, personal relationship issues, or workplace trauma.
Benefits:
  • Reduced Absenteeism and Presenteeism: Helps decrease the time employees are absent or unproductive at work.
  • Value for Employees: Provides an accessible support service that may be less intimidating than seeing a community psychologist immediately.
  • Quick Access: Offers faster access to support compared to community psychologist wait times.
  • Accurate Capacity Recommendations: If work-related stress leads to a medical certificate, EAP can provide recommendations to GPs to ensure accurate capacity certificates, avoiding unnecessary unfit certificates.

Click here to read and download the Employee Assistance Program (EAP) Flyer

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Employee Health Checks

Employee Health Checks are comprehensive assessments designed to engage employees and provide them with specific and usable health information. These checks include psychological screening, biometrics, and health screening.

Who is it for?

This service is ideal for:

  • Employees seeking to understand their health status and identify potential health risks.
What it involves:
  • Psychological screening: Assessing mental health and well-being to identify any psychological risks.
  • Biometrics: Measuring key health indicators such as blood pressure, cholesterol levels, and body mass index (BMI).
  • Health screening: Conducting comprehensive health assessments to identify any underlying health issues.
What to Expect:
  • Detailed health information: Providing employees with specific and actionable health information.
  • Risk identification: Identifying health risks that employees can address to improve their wellbeing and long term health.
  • De-identified data for employers: Providing de-identified health information to employers to help them understand global workforce risks.
  • Intervention plans: Developing specific intervention plans that the employer can implement to mitigate health risks across their workforce.
When You Might Need This Service:
  • Health and wellness programs: As part of a broader health and wellness program for employees.
  • Annual health checks: During annual health check-ups to monitor and maintain employee health.
  • New employee onboarding: As part of the onboarding process for new employees to establish a health baseline.
Benefits:
  • Empowered and engaged employees: Providing employees with the information they need to take control of their health.
  • Improved well-being: Identifying and addressing health risks to improve overall employee well-being and health outcomes.
  • Privacy protection: Ensuring individual employee privacy by providing de-identified data to employers.
  • Informed employers: Helping employers understand workforce health risks and develop targeted intervention plans.
  • Enhanced productivity: Promoting a healthier workforce, leading to improved productivity and reduced absenteeism.

Click here to read and download the Employee Health Checks Flyer

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Ergonomic Assessment - Home

An ergonomic assessment evaluates the design and layout of a workspace, considering equipment, environmental factors, and work tasks. The goal is to adjust the space, equipment, and environment to optimize postural positioning and decrease musculoskeletal disorders.

Who is it for?

This service is ideal for:

  • Individuals with pre-existing musculoskeletal issues who need education and equipment to work comfortably and productively.
  • Workers performing repetitive movements or sustaining postures when interacting with equipment.
What it involves:
  • Systematic Assessment: Conducted by a professional who understands the impact of workspace factors on the musculoskeletal system.
  • Individual Needs Evaluation: Assesses the client’s specific needs within the existing setup to identify potential risk factors.
  • Ergonomic Education: Provides education on ergonomic principles and healthy work habits.
  • Workstation Recommendations: Offers recommendations for workstation adjustments, discussed with the client and appropriate stakeholders.
What to Expect:
  • Customised Solutions: Adjustments and recommendations tailored to the individual’s physique and physical needs.
  • Quick Implementation: Many recommendations are quick and easy to implement.
  • Educational Benefits: Enhances wellbeing and productivity through improved work patterns.
  • Timely and Efficient Service: Prompt assessments and implementation.
When You Might Need This Service:
  • Risk Factor Identification: When potential risk factors are identified during a workplace visit.
  • Pain or Discomfort Reports: When clients report ongoing pain or discomfort likely attributed to their work practices.
  • Employer Liaison: Noting patterns in work practices that appear to impact recovery during discussions with employers.
Benefits:
  • Reduced Musculoskeletal Disorders: Decreases the incidence of musculoskeletal issues.
  • Improved Comfort and Wellbeing: Enhances overall comfort and wellbeing in the workplace.
  • Increased Productivity: Improves work quality and boosts productivity.
  • Reduced Absenteeism: Lowers the rate of work absences due to discomfort or injury.

Click here to read and download the Ergonomic Assessment – Home Flyer

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Ergonomic Assessment - Vehicle

A Vehicle Ergonomic Assessment evaluates an individual’s ergonomic positioning within a vehicle, providing recommendations to mitigate injury risks or alleviate symptoms of existing injuries or conditions.

Who is it for?

This service is ideal for employers wanting to support their injured workers to drive comfortably as part of their role or outside of their role.

What it involves:
  • Professional Assessment: Conducted by an experienced occupational therapist, exercise physiologist, or physiotherapist.
  • Comprehensive Evaluation: Considers the worker’s seat position, trunk and limb positioning, vision, and behavioural factors such as prolonged driving versus regular rest breaks.
  • Equipment Handling: Reviews the worker’s need to lift equipment in and out of the trunk or back seat, providing realistic recommendations to mitigate injury risk.
What to Expect:
  • Timely Service: Prompt assessment and reporting.
  • Practical Recommendations: Realistic and cost-effective equipment recommendations.
  • National Availability: Ability to provide services across the country.
When You Might Need This Service:
  • Returning to Work: Injured workers required to drive as part of their pre-injury role, especially after back or upper limb injuries.
  • Driving Requirements: Employers with job roles that involve driving to multiple sites.
Benefits:
  • Injury Mitigation: Reduces the risk of physical injury from prolonged seated or awkward postures.
  • Educational Support: Provides education on self-evaluating seated posture for driving and options to improve posture.
  • Injury Reduction: Anticipates a reduction in injuries from awkward seated postures.
  • Enhanced Engagement: Improves engagement and the likelihood of successful return to driving duties.

Click here to read and download the Ergonomic Assessment – Vehicle Flyer

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Ergonomic Assessment - Workplace

An ergonomic assessment evaluates the design and layout of a workspace, considering equipment, environmental factors, and work tasks. The goal is to adjust the space, equipment, and environment to optimize postural positioning and decrease musculoskeletal disorders. 

Who is it for?

This service is ideal for:

  • Individuals with pre-existing musculoskeletal issues who need education and equipment to work comfortably and productively.
  • Workers performing repetitive movements or sustaining postures when interacting with equipment.
What it involves:
  • Systematic Assessment: Conducted by a professional who understands the impact of workspace factors on the musculoskeletal system.
  • Individual Needs Evaluation: Assesses the client’s specific needs within the existing setup to identify potential risk factors.
  • Ergonomic Education: Provides education on ergonomic principles and healthy work habits.
  • Workstation Recommendations: Offers recommendations for workstation adjustments, discussed with the client and appropriate stakeholders.
What to Expect:
  • Customised Solutions: Adjustments and recommendations tailored to the individual’s physique and physical needs.
  • Quick Implementation: Many recommendations are quick and easy to implement.
  • Educational Benefits: Enhances wellbeing and productivity through improved work patterns.
  • Timely and Efficient Service: Prompt assessments and implementation.
When You Might Need This Service:
  • Risk Factor Identification: When potential risk factors are identified during a workplace visit.
  • Pain or Discomfort Reports: When clients report ongoing pain or discomfort likely attributed to their work practices.
  • Employer Liaison: Noting patterns in work practices that appear to impact recovery during discussions with employers.
Benefits:
  • Reduced Musculoskeletal Disorders: Decreases the incidence of musculoskeletal issues.
  • Improved Comfort and Wellbeing: Enhances overall comfort and wellbeing in the workplace.
  • Increased Productivity: Improves work quality and boosts productivity.
  • Reduced Absenteeism: Lowers the rate of work absences due to discomfort or injury.

Click here to read and download the Ergonomic Assessment – Workplace Flyer

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Fitness for Duties Assessment

Ensure your team’s safety and efficiency with our Fitness for Duties Assessment, suitable for employers who prioritise workplace safety. This service is essential for evaluating whether employees can safely meet their job requirements, particularly important after injuries, illnesses, or extended absences.

What It Involves:

Our Fitness for Duties Assessment is a comprehensive process that includes:

  • Job Role Analysis: We assess the specific requirements of the job role.
  • Employee Functional Assessment: Evaluating the employee’s ability to perform job tasks safely, ideally conducted at the workplace.
  • Detailed Reporting: We provide a report detailing key observations, assessments, and recommendations on the employee’s capacity to meet their job requirements.
What to Expect:
  • Objective Assessments by Health Professionals: Our evaluations are conducted by certified Allied Health Professionals, ensuring unbiased and clear reporting.
  • Clarity in Recommendations: You’ll receive well-defined guidance on managing your employee’s role suitability.
  • Timely Report Submission: Expect quick turnaround times for both preliminary recommendations and detailed reports, helping you make informed staffing decisions promptly.
When You Might Need This Service:
  • After Injury or Illness: Particularly crucial if an employee is returning to work after an injury, illness, or extended absence.
  • Workplace Safety Concerns: Essential when there are doubts about an employee’s ability to safely perform their duties due to physical limitations or safety concerns highlighted during workplace assessments or medical case conferences.
Benefits:
  • Risk Mitigation: Reduce the potential for workplace injuries by ensuring employees are capable of safely performing their duties.
  • Enhanced Decision Making: With clear and immediate recommendations, you can efficiently manage staffing and workplace safety, promoting a healthier, more productive environment.

Click here to read and download the Fitness for Duties Assessment Flyer

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Health Coaching Program

Health Coaching is a service that delivers coaching to clients, supporting them to set goals and optimize health outcomes through positive behavior activation.

Who is it for?

This service is ideal for:

  • Any client looking to improve their physical or mental health through health coaching support.
  • Insurers and medium to large companies.
What it involves:
  • Tailored Coaching Sessions: Up to 8 proactive, engaging, and tailored sessions with a specially trained allied health coach.
  • GROW Coaching Model: Focuses on goals, reality, options, and the way forward to help clients identify and commit to health goals.
What to Expect:
  • SMART Goals: Clients achieve health-related SMART goals through the support and motivation of their health coach.
  • Addressing Concerns: Identifies areas of concern and works with the coach to address them.
  • Improved Wellbeing: Enhances mental and physical health and wellbeing through empowered action and activity.
  • Holistic Support: Supports improved return-to-work (RTW) outcomes by focusing on overall wellbeing.
  • Employee Benefits: Improves employee productivity and engagement for employers.
When You Might Need This Service:
  • Overall Wellbeing Concerns: When clients report concerns about overall wellbeing outside their compensable condition, such as decreased mental health, physical fitness, poor eating habits, low motivation, sleep hygiene, or social isolation.
  • Survey Results: If a client scores Average or Below following the completion of the CheckInToday survey.
Benefits:
  • Achieving Goals: Helps clients achieve their health-related goals with the support and motivation of a health coach.
  • Improved Health: Enhances mental and physical health and wellbeing through behavioural activation.
  • Enhanced RTW Outcomes: Supports improved return-to-work outcomes by focusing on overall wellbeing.
  • Productivity and Engagement: Boosts employee productivity and engagement.
Customer Expectations:
  • Evidence-Based: Health Coaching is evidence-based and goal-oriented, with standardised measures to track progress and outcomes.
  • Empowerment: Focuses on empowering independence and activation.
  • Confidentiality: Some engagement themes/topics/goals may remain confidential.
  • Complementary Service: Not intended to replace current or recommended clinical treatment.

Click here to read and download the Health Coaching Program Flyer

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Job Task Analysis (JTA) - Physical

Job Task Analysis (JTA) is a detailed evaluation designed to identify the physical demands inherent in a given role. Conducted by qualified allied health consultants, JTAs delve into the specific tasks and responsibilities associated with a role, offering insights into both physical and cognitive aspects. The resulting report empowers employees to execute their duties safely and efficiently while ensuring the implementation of appropriate safety and injury management measures.

Who is it for?

This service is ideal for:

  • Organisations seeking to enhance workplace safety and optimise employee performance.
  • Organisations with a decreased understanding of the physical requirements of their roles or difficulties in identifying suitable employment for injured workers.
What it involves:
  • Task Description: Detailed breakdown of each task, highlighting its components and requirements.
  • Procedure: Step-by-step guide outlining the sequential steps needed for task completion.
  • Physical Requirements: Insights into the physical exertion and postural demands essential for task execution.
  • Frequency and Duration: Assessment of task frequency and time required for each execution.
  • Specifics: In-depth details including shift timings, cycle durations, and other relevant task-related information.
  • Environment: Observations regarding the task environment, addressing performance and safety factors.
  • PPE and Equipment: Comprehensive list detailing necessary gear for safe task execution.
  • Visual Aids: Inclusion of visual references to enhance comprehension.
  • Analysis Report: Synthesises data, providing an overall demand rating for each task, aiding decision-making and performance optimisation.
What to Expect:
  • Clear Reporting: Detailed insights on task complexity, duration, frequency, sequence, required tools, and necessary user skills.
  • Visual Appeal: Easy-to-read and visually appealing reports.
When You Might Need This Service:
  • Understanding Role Requirements: When employers report a poor understanding of the physical requirements needed to perform work within the organisation.
  • Identifying Suitable Duties: When employers find it difficult to identify suitable duties for injured workers to perform.
Benefits:
  • Informed Decision-Making: Provides employers with a clear understanding of role requirements, facilitating improved recruitment processes and decision-making.
  • Medical Insights: Supports medical decision-making for injured workers by providing insights into job demands.
  • Risk Identification: Identifies potential risk hazards and fosters a positive workplace culture focused on recovery and safety.
  • Faster Recovery: Facilitates faster recovery and return-to-work processes by aligning job demands with worker capacities.
  • HR Support: Assists HR departments in recruiting candidates best suited for role requirements and facilitating comprehensive employee development.

Click here to read and download the Job Task Analysis (JTA) – Physical Flyer

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Job Task Analysis (JTA) - Psychological

A Job Task Analysis – Psychological is an assessment of the specific psychological functional requirements and job task demands required for a role.

Who is it for?

This service is ideal for employers looking to:

  • Evaluate and update job descriptions.
  • Revise KPIs or work, health, and safety policies, particularly their psychosocial safety policy.
  • Improve bonus systems, recruitment processes, restructuring decisions, or learning and development initiatives.
  • Conduct a Psychological Workplace Assessment.
What it involves:
  • Professional Assessment: Conducted by an experienced rehabilitation consultant with a psychological background or a registered psychologist.
  • Interviews and Analysis: Includes interviews with employees currently undertaking the role, leaders who support the role, and analysis of any current job descriptions and the work environment.
  • On-site or Virtual: The assessment can be done on-site or via videoconferencing.
What to Expect:
  • Comprehensive Evaluation: An independent and thorough evaluation of the psychological job demands.
  • Insightful Recommendations: Provides actionable insights and recommendations to improve psychosocial safety and employee wellbeing.
  • Industry Understanding: Consultants have an adequate understanding of the industry and business nature to focus on role-specific feedback, performance targets, psychosocial and physical environmental factors, and workload.
When You Might Need This Service:
  • High Psychological Claims: When liaising with an employer contact who identifies a high number of workers’ compensation claims for psychological injuries across their business or within a specific department.
  • Understanding Job Demands: Employers seeking to better understand the psychological demands contributing to injuries.
Benefits:
  • Insight into Psychological Demands: Helps employers gain further insight into the psychological demands and required capacities of a role.
  • Improved WHS Policies: Supports the development of work health and safety (WHS) policies, allowing potential candidates to understand job demands.
  • Comprehensive Report: Employers receive an independent, factual report with practical recommendations for preventing and addressing psychosocial risks.
  • Proactive Injury Prevention: Assists in preventing psychological injuries through proactive mitigation of high-risk job tasks.
Customer Expectations:
  • Expert Consultation: Customers expect consultants to have a psychological background to identify aspects of the role, including cognitively demanding tasks, personality factors, workplace culture, and extrinsic motivators.
  • Relevant Knowledge: Consultants should understand the industry and business nature to ensure focused and relevant interviews.
  • Practical Insights: Provides practical insights and recommendations that can be applied to improve psychosocial safety and employee wellbeing.

Click here to read and download the Job Task Analysis (JTA) – Psychological Flyer

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Manual Handling Training

Manual Handling Training is a tailored program designed to address key manual handling risks within the workplace and provide education on safe manual handling strategies and processes specific to the workplace.

Who is it for?

This service is ideal for:

  • Employers wanting to mitigate the risk of physical workplace injuries.
  • Employers aiming to educate employees on safe manual handling practices following an increase in musculoskeletal injuries.
  • Small to medium-sized employers.
What it involves:
  • Comprehensive Workplace Assessment: Conducted by an Exercise Physiologist, Occupational Therapist, or Physiotherapist to identify key risk areas for workplace injury.
  • Preliminary Meeting: Scheduled within 2-3 weeks of the assessment, a meeting between the consultant and the employer to review the proposed presentation in draft form.
  • Tailored Presentation: The consultant presents the finalised presentation to the targeted audience, using a combination of theory and practical components to instil the importance of safe manual handling.
  • Case Studies: Specific and accurate case studies used in the presentation, addressing areas identified by the employer and observed during the assessment.
What to Expect:
  • Improved Practices: Enhanced knowledge of safe manual handling practices specific to the workplace.
  • Empowered Workers: Workers equipped to complete their daily tasks safely and effectively.
  • Interactive Learning: Opportunity for employees to ask questions about injury management, prevention strategies, and overall health and wellbeing.
  • Injury Reduction: Anticipated reduction in physical workplace injuries.
  • Compliance: Contributes to the employer’s obligation to provide a safe workplace as far as reasonably practicable.
When You Might Need This Service:
  • Injury Increase: Noticing an increase in physical workplace injuries from manual tasks.
  • Assessment Observations: Observations made during a workplace assessment (e.g., for a workers’ compensation claim).
  • Labour-Intensive Work: Workplaces with heavy lifting or repetitive lifting requirements.
  • Discussion with Employer: Conversations with employers identifying the need for improved manual handling training.
  • Lack of Training: Employers who haven’t completed any formal manual handling training with existing employees or as part of induction processes.
Benefits:
  • Knowledge Enhancement: Improves safe manual handling practices specific to the workplace.
  • National and Virtual Options: Available nationwide, with virtual options if required.
  • Specific Case Studies: Utilises accurate case studies with clear strategies to prevent injuries.
  • Theory and Practical Components: Onsite training with an option for recorded sessions for ongoing use and refreshers.
Customer Expectations:
  • Specific and Accurate Training: Case studies and strategies specific to their workplace.
  • Practical Learning: Onsite sessions combining theory and practical components.
  • Flexible Delivery: Options for national service and virtual training if needed.

Click here to read and download the Manual Handling Training Flyer

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Onsite Physiotherapy

Onsite Physiotherapy is the delivery of professional physiotherapy services, including manual therapy and exercise treatment, directly at your workplace.

Who is it for?

This service is ideal for medium to large employers, especially those in high-risk, manually intensive industries, or those aiming to strengthen their Employee Value Propositions (EVP).

What it involves:
  • Convenient Access: Employees can self-enrol and schedule sessions with an onsite physiotherapist.
  • Onsite Presence: A physiotherapist is available at your workplace during set hours to assess and treat reported symptoms, focusing on education and self-management.
  • Proactive Support: When not treating patients, the physiotherapist observes work tasks, provides safe manual handling education, and facilitates lunch-and-learn sessions.
  • Insightful Reporting: Regular reports on injury trends help employers identify and address workplace risks.
What to Expect:
  • Professional Care: Qualified physiotherapists providing manual therapy and exercise treatments.
  • Educational Focus: Employees receive guidance on managing symptoms and preventing injuries.
  • Active Engagement: Physiotherapists participate in workplace safety initiatives and educational sessions.
  • Detailed Reporting: Employers receive comprehensive reports on injury trends and workplace risks.
Benefits:
  • Early Intervention: Employees receive prompt attention for symptoms, reducing the likelihood of workers’ compensation claims and workplace disruption.
  • Quick Recommendations: Swift advice and referrals ensure timely medical or treatment provider reviews.
  • Enhanced Employee Value Proposition: Employers gain insights into injury trends, allowing for targeted improvements to reduce risks.
  • Effective Communication: Physiotherapists provide detailed recommendations to doctors, minimising the risk of unfit for work certificates and associated financial impacts.
When You Might Need This Service:
  • High-Risk Industries: Workplaces with physically demanding tasks and a high incidence of injuries.
  • Frequent Injuries: Companies experiencing numerous workplace injuries and time-loss incidents.
  • Proactive Health Management: Employers looking to enhance their health and safety programs and reduce risks.

Click here to read and download the Onsite Physiotherapy Flyer

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Psychosocial Risk Assessment

A Psychological Risk Assessment evaluates the potential psychological risks and hazards present in a particular environment or situation. It is commonly conducted in workplaces, educational settings, healthcare facilities, and other contexts where individuals may be exposed to stressors that could impact their mental wellbeing. This comprehensive assessment includes evaluating the organizational, cognitive, and psychosocial demands of a job role.

Who is it for?

This service is ideal for:

  • Employers requesting a description of a job role and associated psychosocial hazards, not related to any particular individual.
  • Workplaces aiming to meet their obligations for identifying and managing psychosocial hazards.
What it involves:
  • Identification of Stressors: Recognising factors that contribute to stress in the workplace.
  • Evaluation of Individual Vulnerabilities: Assessing how different individuals might be affected by these stressors.
  • Assessment Tools and Methods: Utilising various tools and methods to gather data.
  • Analysis of Findings: Analysing the data to identify key risk areas.
  • Risk Mitigation Strategies: Developing strategies to mitigate identified risks.
  • Monitoring and Review: Regularly reviewing and monitoring the effectiveness of implemented strategies.
Assessment Process:
  • Review Position Description: Examine the job role and relevant information about the employer/workplace.
  • Interviews: Conduct interviews with at least one individual performing the role and/or their line manager.
  • Observation and Measurement: Observe and measure job tasks to gather accurate data on stressors.
  • Environmental Photos: Take photos of the work environment, staff areas, meeting rooms, duress alarms, evacuation plans, etc., while avoiding people’s faces.
  • General Assessment: Evaluate the demands based on the average person performing the tasks, not on individual perceptions.
  • Report Review: The report is reviewed and co-signed by a generally registered psychologist.
What to Expect:
  • Comprehensive Evaluation: A detailed assessment of the job role, including organisational, cognitive, and psychosocial demands.
  • Clear Reporting: Clear and concise reports with practical strategies for managing psychological risks.
  • Practical Solutions: Solutions focused on managing or mitigating psychological risks effectively.
When You Might Need This Service:
  • Absenteeism/Presenteeism: Increased rates of absenteeism or presenteeism.
  • High Turnover: High turnover rates indicating potential workplace issues.
  • Workplace Conflicts: Frequent conflicts or disputes within the workplace.
  • Complaints/Grievances

Click here to read and download the Psychological Risk Assessment Flyer

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Workplace Ergonomics Training

A training program designed to provide office-based workers with knowledge and understanding on how to prevent common injuries from prolonged seated postures and inadequate workstation setups.

Who is it for?

This service is ideal for:

  • Employers with office-based employees.
  • Employers who have experienced numerous workplace injuries related to office workstations.
  • Small to large companies.
  • Employers who have recently moved to a new office location or obtained new desks/chairs for employees.
  • Employers concerned about workplace injuries caused by improper ergonomic setups.
  • Employers wanting to mitigate the risk of workplace injury related to ergonomic setup and practices.
What it involves:
  • Expert Training: Conducted by an EP, Physio, or OT, the training can be delivered in-person or virtually.
  • Comprehensive Presentation: Covers common injuries in offices, current injury statistics, strategies to prevent cumulative tissue strain, and ‘Gold Standard’ ergonomic postures for seated and standing workstations.
  • Practical Component: Includes how to conduct a self-evaluation of your workstation, ideal positioning of monitor/s, table, chair, keypad, and mouse, and considerations for natural and artificial light.
  • Equipment Recommendations: Provides general recommendations to support ergonomic postures.
What to Expect:
  • Knowledge and Confidence: Employees will learn to conduct self-evaluations of their workstations.
  • Cost Savings: Reduces the need for external providers to conduct ergonomic assessments.
  • Injury Reduction: Helps reduce cumulative tissue strain injuries.
  • Improved Productivity: Enhances productivity and engagement in the workplace.
When You Might Need This Service:
  • Workstation Observations: When a consultant observes inadequate workstation setups during a workplace assessment.
  • Office Relocations: When the workforce has recently relocated to a new office.
  • New Office Fit Outs: In preparation for new office setups.
  • Hybrid Workforces: For hybrid workforces preparing for work-from-home (WFH) arrangements.
  • Employer Discussions: Identified during discussions with employers.
Benefits:
  • Employee Empowerment: Employees gain the knowledge and confidence to complete self-evaluations of their workstations.
  • Cost Efficiency: Reduces the need for external ergonomic assessments, leading to cost savings.
  • Injury Prevention: Reduces the risk of injuries from repetitive use or straining at workstations.
  • Enhanced Engagement: Engaging training materials and practical demonstrations improve attendee engagement and understanding.

Click here to read and download the Workplace Ergonomics Training Flyer

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Workplace Risk Assessment

A Workplace Risk Assessment aims to identify potential hazards within the work environment and implement control measures to mitigate or eliminate risks, fostering a safer workplace.

Who is it for?

This service is ideal for:

  • Organisations without established WHS teams or frameworks.
  • Companies seeking external WHS expertise for regulatory compliance, new work processes, workplace changes, incident investigations, hazard identification, new substances, return-to-work programs, worksite inspections, safety culture improvement, external stakeholder requirements, and continuous improvement.
What it involves:
Hazard Identification:
  • Thorough assessment of the workplace to identify existing and potential hazards.
  • Engaging employees to gain insights into hazards encountered during tasks.
Risk Assessment:
  • Determining the level of risk posed by identified hazards, considering the likelihood and severity of potential harm.
  • Evaluating the effectiveness of existing control measures.
Risk Control:
  • Recommending and implementing measures to eliminate or minimise identified risks, following the hierarchy of control measures.
  • Prioritising control measures from elimination to personal protective equipment (PPE).
Review:
  • Reviewing the effectiveness of implemented control measures.
  • Continuously assessing new factors or changes in the environment that may necessitate adjustments to risk management strategies.
What to Expect:
  • Comprehensive Solutions: Tailored risk assessment solutions specific to workplace needs.
  • Clear Communication: Guidance throughout the assessment process.
  • Ongoing Support: Continuous review to ensure the effectiveness of risk control measures.
When You Might Need This Service:
  • Lack of WHS Knowledge: Employers demonstrating poor knowledge or understanding of WHS.
  • No Dedicated WHS Team: Organisations without a dedicated WHS person or team.
  • Increased Incidents: Reports of increased workplace injuries, serious incidents, near misses, or claims.
  • Regulatory Inspections: Undergoing worksite inspections by Safework NSW or other regulatory bodies.
Benefits:
  • Hazard Management: Identifies and manages workplace hazards effectively.
  • Employee Awareness: Increases employee awareness through training and education.
  • Compliance: Establishes risk management standards aligned with legal requirements and best practices.
  • Incident Reduction: Reduces workplace incidents and associated costs through proactive risk mitigation.

Click here to read and download the Workplace Risk Assessment Flyer

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