Australian Capital Territory - Workers' Compensation

We are proud to partner with insurers in ACT in the provision of evidence-based, outcome-driven return to work (RTW) rehabilitation services delivering above industry standard results.

Locally, we service clients across a range of industries including: Retail, Government, Transport, Construction, Logistics and Delivery, Corporate, Health, Education, Nursing and Disability Services.

We take a holistic approach when looking at an injured person’s pathway to recovery - including biology, psychology and social factors aligned with best-practice rehabilitation and clinical frameworks. This approach ensures that the injured person’s pathway to recovery is as seamless as possible, resulting in a 94%* Same Employer RTW and 79%* New Employer RTW.

*12 month rolling as at Dec 2020.

Are you an individual that has been referred to us?

Our approach is always to work with you and understand your individual needs.

Our Services and Assessments

The road to recovery following an accident at work is not always a smooth one. At Rehab Management, we have a range of solutions provided by our team of consultants based in the ACT that provide assistance to employees looking to return to work.

We do this by offering bespoke programs based on industry guidelines and clinical frameworks that help ensure a cost-effective and timely solution for the injured individual and their extended support team.

We will appoint one of our experienced rehabilitation consultants to assist an injured worker and their extended support team (which may include treatment providers, doctors, employer and insurer).

Our consultant will conduct targeted assessments to create a plan and set goals for the individual looking to return to work. These may include one or more of the following:

  • Initial needs
  • Early intervention
  • Functional capacity
  • Ergonomic
  • Job task analysis
  • Vocational
  • Activities of Daily Living (ADL)

We also offer individual services and comprehensive programs to assist the individual in finding new employment where appropriate. This might include job search skills training, developing networks with employers, and can include recommendations to potential employers.

Understanding how claims schemes are run in each state is mandatory to our business’s success and our team of consultants based locally have a comprehensive understanding of the requirements within the ACT (local ACT NPS score is 64.9*)

We offer a similar service in other states and territories. If you are based outside ACT, click here.

*12 month rolling as at Dec 2020. An NPS score of 50 and above is classified as excellent, and 70 or higher as world class.

“The superior service and guidance provided by the RM team. My allocated consultant has been exceptional in her support of complex cases.”

Insurer (ACT)

“Thank you for doing such a great job on our claims. You are always reliable and on time and the feedback is really good.”

Employer (ACT)

“I have had bad experiences in the past, but my consultant at Rehab Management really listened to me. He worked with me to achieve what I needed. I felt consulted and listened too. My overall pain at work has been reduced as a result. Thank you.”

Injured Worker (ACT)

Rehab Management Difference

We aim to provide exceptional services for everyone we work with including agencies and workers.

People first approach

Experience in managing complex cases

Office locations across the ACT

Positive workplace culture

Evidence based services

Passionate multi-disciplinary allied health professionals

Award winning innovative services

Our Innovative Programs

We have a number of innovative award-winning services and programs that support insurers, schemes and individuals; designed to provide easy access, reduce recovery time frames, or identify potential mental health issues early. These include RMReach, MyDirection, StepUpToday, CheckInToday and our bespoke digital wellness platform PeopleCompass.

Rehab Management partners with a number of universities in the development of programs ensuring each one incorporates the latest evidence-based practices to ensure that best practice service delivery is maintained at all times.